Instagram story insights not working

Instagram Insights help you learn more about your followers and the people interacting with your business on Instagram.

instagram story insights not working

For example, you'll find insights such as gender, age range and location. You can also see which posts and stories your audience sees and engages with the most.

Insights and metrics about your account include paid activity as well. Reach, accounts reached, impressions, and impressions by day reflect both paid and organic activity. In the Activity tab, you can track weekly Interactions, Reach, and Impressions. The Content tab let's you see how your posts, stories, and promotions are performing. The Audience tab gives important insights on your audience, including follower growth overtime. Instagram Help Centre. Help Centre.

View Insights on Instagram Instagram Insights help you learn more about your followers and the people interacting with your business on Instagram. Before you begin Make sure to convert your profile to a business account. View insights from your business account To view insights: Go to your profile. Tap Insights. Select specific posts, stories or promotions you'd like to view insights on. You can also learn more about your audience.

Was this information helpful? Permalink Related Articles. Related Articles.Instagram Stories are a real hit. They are bitesize insights into the lives of different people around the globe and are simple to access, easy to digest and there are millions of them. The spinning circle is the loading screen.

When Instagram or your phone is working properly, you should either never see that screen or see it for less than a second. Occasionally Stories may take a little while to load and in that case you will see the circle for a longer period of time.

Of all the updates recently brought to the ever growing world of social media, Instagram stories have become one of the most well received. Essentially they are small chunks of social media that you can spend a couple minutes looking at and then move on. These snippets worked amazingly well in Snapchat and are doing equally well on Instagram.

If the networks can keep evolving like this, social media is going to be with us for a long while yet! Usually, Instagram Stories load immediately. You select it from the bar at the top of the app and it loads. No drama and no waiting. There can occasionally be delays at peak times either at the Instagram end or your network end but thankfully this is rare.

That reliability is great as it means we can access them whenever we want. There are some troubleshooting steps you can take if this happens to you on a regular basis or on one occasion when nothing will load. When you see the spinning circle you know there is something going on. Check your WiFi and network. Do other apps load quickly?

Does Facebook respond quickly or can you stream from YouTube? Is it better or is there no change? If the Story loads faster then it could be your network.

Instagram Stories Aren’t loading and the Circle is Spinning – What To Do [February 2020]

If there is no change, there may be an issue with the Story or with Instagram. That latter is especially true if other apps load fine and you can stream okay from YouTube. As I use Android, this is how I would restart the app:.Businesses are going all-in on Instagram Stories, which means measuring your success through Instagram Stories analytics will become a crucial part of your social strategy this year. With over million active usersInstagram Stories is a great way for businesses to connect with new audiences, boost engagement — and even drive more sales!

But in order to create a winning Instagram Stories strategy, you need to have a clear idea of how to measure your performance. Diving into your Instagram Stories analytics is more than just finding out which photo, video, or story performed best. Truly understanding how your content performs — by tracking key Instagram metrics over time — is the key to developing a content strategy that works for your business! You might have some product photos on a white background, some on a dark background, and others out in nature or the city.

From here, you can then compare all product shots against your lifestyle content to find out which posts your followers like best! If you find that your audience is more interested in product content, you may decide to invest more heavily in product photoshoots and scale back on the lifestyle photoshoots.

To get a deeper look into your Instagram Stories analytics, open your story and swipe up for a full list of insights. This will pull up a number of important metrics that can help you measure the success of your Instagram Stories :. Instagram is also currently rolling out new Creator profilescreated specifically for their MVPs: Instagram influencers.

Instagram Creator profiles are similar to Instagram Business Profiles, offering exclusive features and analytics. Part of this rollout is a new Instagram Creator Studio dashboard, which would be added to the existing Facebook Creator Studio app launched last year.

instagram story insights not working

The Instagram Creator Studio dashboard will be packed with the analytics influencers are looking for. This data will give influencers insights to daily and weekly analytics, and will work across posts, IGTVand Instagram Stories. To hone in on individual metrics for each story slide, just click the slide to view its analytics:.

Influencers will also have access to data around when their followers are online, growth insights, and new discovery data:. As reach and engagement continue to be a top concern for influencers, the Instagram Creator growth metrics will give them insights into ways they can better reach their followers.

While many of these analytics are currently offered within the Instagram business profilethe new Creator Studio dashboard will make it easier for users to access their metrics directly from their desktop. Instagram creator profiles include the metrics that matter to influencers the most, making them easily accessible and ready to be shared with brand partners.

To help you optimize your stories and get more views, Later now offers Instagram Stories analytics! Which makes finding your best performing content a cinch!When your Instagram stories just won't load even when you're connected to Wi-Fi, it can be very frustrating to use this otherwise great photo and video app. The Instagram stories not working problem is common and while it can happen for a whole host of reasons, you no doubt want to fix as quickly as you can so you can get back to sending and recovering video and photo stories on your app.

One or more or the solutions below will help you fix this problem and get Instagram working as well as it should. Sometimes the problem can be caused by a minor software glitch which can easily be eliminated by rebooting the iPhone. Here's how to do it. For iPhone X: To reboot iPhone X, press and hold the power and one volume button until the slider appears. Drag it to turn off the device and then press the power button again until the Apple logo appears.

Drag it to turn off the device and then press the power button until you see the Apple Logo on the screen. Because the Instagram app itself could be causing the issue, you may want to force close the app to see if this works. Follow these simple steps to force close the Instagram app. You should also try updating the Instagram app to fix the problem. Follow these simple steps to update Instagram.

You can then either tap on "Update All" or scroll down to find the Instagram app and update it individually. Clearing the App Cache is a good way to fix most app-related problems. The following steps should guide you in clearing up the Instagram App cache. When your iPhone is on power saving mode, some apps can function abnormally.

Try turning off power saving mode to see if that helps. Make sure that the time and date on your iPhone is set to automatically update. If you've tried everything and still don't get favorable results, you may want to uninstall the app from your device and then reinstall it. When your Instagram Stories are not working or loading as they should, one of the solutions laid out in this article can help. Let us know if it works. How to Fix Instagram Stories Not Working When your Instagram stories just won't load even when you're connected to Wi-Fi, it can be very frustrating to use this otherwise great photo and video app.

Reboot your iPhone 2. Force Close your Instagram 3. Update your Instagram to the Newest 4. Clear your Instagram App Cache 5. Turn Off Power Saving Mode 6.Stories you create and share on Instagram are automatically saved in your Stories Archive, so there's no need to save them to your phone.

You can turn off Stories Archive at any time in Settings. Note: Only you can see the stories saved in your archive after they disappear from your story. If you delete a photo or video from your story before it disappears, it won't be saved to your archive. Keep in mind that when you delete a story from your archive, it will also be removed from other places you've shared it on Instagram example: highlights. You can share a story from your Stories Archive in a direct message or to your story.

You can add stories to appear on your profile as highlights, even after they disappear. Highlights appear below your profile photo. Note: Stories you add as highlights remain visible as highlights until you remove them, even after the original story has disappeared.

Keep in mind that those you've allowed to see your story can also see your highlights. Learn more about privacy settings for stories.

Note: Stories disappear from your profile, Feed and Direct inbox after 24 hours, unless you add them to your profile as highlights. If you've added a hashtag, location or location-based sticker to your story, it may also appear on hashtag or location pages. Learn more about who can see your story. To look at who's seen your story, open your story and swipe up on the screen. You'll see the number and the usernames of the people who have viewed each photo or video in your story.

Photos and videos you share to your story disappear from Feed, your profile and Direct after 24 hours, unless you add it as a highlight. Keep in mind that you can also save photos and videos from your story or share them to Feed. Photos and videos you share from your story to feed appear on your profile grid and have the same visibility as the other posts you share. When sharing a photo or video to your story, you can mention someone:.

When you mention someone in your story, their username will appear in your story with an underline.I can't find in sharing options "Instagram stories". This situation continues after many updates and even if I change my phone.

Go to Solution. View solution in original post. First up, let's try a quick clean reinstallation of the Instagram app and the Spotify app by following these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of Instagram that you're running? Sorry for the inconvenience! We'd also suggest making sure that you're rocking the latest updates on either app so you won't miss a thing. I think it's not this problem, because I've never seen the "share to instagram story" option.

Probably it's a problem with my account Instagram, Spotify or bothbut nobody want to controll it Honestly just think they have a bug and either don't know how to fix it or can't be bothered. I have a Pixel 1 and I've never been able share to my insta stories.

I could on my on my previous phone which was an HTC. But yeah. Never on my Pixel And I've had this phone for almost a year now.

instagram story insights not working

I've tried all the BS, uninstalling and reinstalling. Clearing cache. All their advice.

Instagram Stories Analytics: Every Metric You Need to Know

It's getting very frustrating to see them keep saying "you're probably just part of our testing" oh yeah. Well while am I still part of it and why does your testing take away my features.

By using our website you agree to our use of cookies in accordance with our cookie policy.Algorithm improvements, feed changes and more updates have changed the way content is received and interacted with.

In order to have an Instagram Business account you must have a connected Facebook Page. Instagram Insights will now be available to you via your profile page. In this subsection, you can see the total number of actions taken on your account in the past week, followed by a list of other metrics.

Profile Visits — The amount of users that have visited your Instagram profile Website Clicks — The number of users who have clicked on the website link in your bio Email — The number of times users have tapped on Email on your profile Call — The number of times users have tapped on Call on your profile.

Using the graph you can see which day of the week has the most interactions, as well as a comparison of the interactions from last week. Reach — The number of unique accounts that have seen any of your posts Impressions — The total number of times that all your posts have been seen.

How to See Your Posts And Profile Insights - Instagram -

This week-by-week information is highly valuable, as you can compare your reach depending on certain campaigns or social activity. Tracking these metrics is important to know whether your efforts to promote your Instagram account are successful, and should be a key part of any social media marketing strategy. The Activity tab in Instagram Insights therefore reveals the influence of your page, as well as details of how people have interacted with it.

However, it should be noted that this section of Instagram Insights is also limited to the past 7 days. Under the Content tab you will find Instagram insights relating to individual posts on your profile.

This includes photo and video content, Stories, and even any promotional paid posts you may have published. These are the Instagram insights you can filter by and what they mean:. Calls — The number of unique accounts that followed the CTA to Call Comments — The number of comments on your post Emails — The number of unique accounts that followed the CTA to Email Engagement — The number of unique accounts that Liked, Commented or Saved your post Follows — The number of accounts that started following you because of your post Get Directions — The number of users who tapped Get Directions because of your post Impressions — The total number of times your post has been seen Likes — The total number of likes on your post Profile Visits — The number of times your profile was viewed Reach — The number of unique accounts that have seen your posts Saved — The number of unique accounts that saved your post Website Clicks — The number of times your website was clicked because of your post.

You can filter and order all your posts based on these Instagram insights to see which posts performed the best and worst:. You can also delve deeper into each post to get more information.

Under this section of Instagram Insights, you can see the total interactions from each post, the breakdown of the engagement, and also most interestingly, the breakdown of the discovery of your post. This includes where all your impressions came from: be it hashtags, directly through your profile, home feed or other.

The Feed section of Instagram Insights is the easiest way to see what type of content is performing best with your audience, and also track how your engagement rate varies over time! Stories is another subsection under the Content tab where you can view the Instagram insights of your Stories. These metrics shed light on how users view and interact with your Stories, which can help you shape and plan Story content for the future…. The Instagram insights you can access for Stories include:.

Using Instagram insights for Stories can derive conclusions on the type of content that works best. You can also learn which Stories help promote the most follower interaction with the Replies insights! These are really enlightening metrics, and can help you cater your Instagram Story marketing according to your audience preferences.

You can view:. Using these Instagram insights you can evaluate your paid promotional campaigns, and view which posts were most effective in reaching the business objectives you set. More on objective business social media marketing strategy in our guide! The final tab in Instagram Insights is Audience. Gender — The percentage split of your followers Age Range — The age brackets of your followers Top Locations — The locations of your followers based on City and Countries Followers — The most active times of your followers, by hour of the day and days of the week.

As you can see, the Audience section reveals key Instagram insights about your followers which can help build and improve your Instagram Marketing Strategy. Not only can you get a better understanding of who follows you, but you can also decipher the time in which your followers are most active, helping you better plan and schedule your Instagram posts to reach the most possible people. We analyse your follower behaviour and average post engagement to tell you the best time to post for optimum engagement on your profile!

That wraps up our complete guide to Instagram Insights and what they mean! Unfortunately, one limitation of Instagram Insights is that they can only be accessed on mobile.


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